Our standard of care in each and every facet of our many services is unmatched and is what sets us apart from our competition in the industry. Our clients can count on us for the following:

 

ACCOUNTING

  • Comprehensive financial management
  • On-line bill pay review, approval and payment
  • Budget preparation assistance
  • Monthly Financial Reports
  • Collection of assessments
  • Established relationships with preferred investment vehicles 

CUSTOMER CARE CENTER

  • Personalized service without having to leave a voicemail or speak with a receptionist.
  • Every community has a unique Info Center that contains hundreds of questions about the community so Customer Care Professionals are able to answer your questions

TECHNOLOGY

  • Mystrata is our association management software that connects you to your homeowners and your manager to you
  • FREE community websites
  • Board Online Invoice Approval system
  • Resident Alert notifies homeowners simultaneously to alert them of emergencies, board meetings and other important information
  • Photos included in violation letters

MANAGEMENT

  • Property inspections
  • Compliance with governing documents
  • Oversee the maintenance of common areas
  • State-of-the-art database management system
  • Transfer and disclosure packages
  • Management consulting
  • Competitive pricing
  • 24-hour emergency support
  • Development of policies and procedures
  • Establishing preferred vendor relationships to control level of services and costs and to minimize liability

OTHER SERVICES

  • Handover management
  • Initiation of the collections process as needed
  • Owner transitions
  • Rental property management for villas and apartments
  • Maintenance supervision
  • Repair and maintenance of community access systems 
  • Maintenance manual

PROPERTY MANAGEMENT

  • Maintenance supervision

TRAINING & EDUCATION

 

  • State-of-the-art learning center
  • Executive style meeting rooms for you to use free of charge
  • Board Member training seminars
  • Educational symposiums